Referrals & Resources

Mental Health Referrals

If you are looking for a referral, the counselors at the Employee Assistance Program are here to help you.

  • Call 512-471-3366 or email and describe the specialization or concern you would like to address, the part of town that is most convenient, and any other characteristics that are important to you. The EAP counselor can give you contact information for therapists who are on your insurance plan along with suggestions for getting started in therapy.
  • Make an appointment to discuss options for referrals. When you meet with a counselor about referrals you will learn the differences in types of providers, identify questions to ask potential providers and develop realistic expectations for counseling or other supportive services. We will take into consideration specific needs and can recommend a provider on your insurance panel.
  • Find a behavioral health provider on your insurance plan. Outpatient mental health counseling with a preferred provider requires a copay of $30 per session. Outpatient counseling with a provider that is not on the panel is covered at 60% of usual and customary charges after a $750 per person deductible.
  • Selecting a therapist that is right for you is important and can be confusing. The Choosing a therapist webpage provides guidance.

If you are interested in virtual online psychiatry or therapy go to MDLive at or 888-680-8646. No copay is required for MDLive visits.


UT Resources

Behavioral Concerns Advice Line (BCAL)
ProgramBehavioral Concerns Advice Line (BCAL)
DescriptionContact BCAL is you are worried about a student, staff or faculty and aren't sure what to do. Trained staff members are available 24 hours a day to assist the caller in exploring available options and strategies. Callers can remain anonymous. Confidentiality will be maintained as much as possible, however the university may be required to release some information to appropriate parties. You can call or submit you concerns online.
Phone Number512-232-5050
Healthpoint Occupational Health (OHP)
ProgramHealthPoint Occupational Health (OHP)

In order to slow the spread of COVID-19 and to help keep our employees safe, it is important that employees and managers report symptoms and testing, regardless of test results, to OHP as soon as possible.     

In addition OHP provides the following services:

  • Health risk assessments for research animal work, lab safety programs, and higher risk work and activities. Health risk counseling for issues that may impact your job functions.
  • Medical clearance and fit testing for job required respiratory protection
  • Job specific TB screening, drug testing, vaccinations* and titers
  • Treatment, management, and follow-up of work-related injuries and illnesses
  • Fitness for duty consultations
Phone Number512-471-4647
Healthpoint Wellness Program
ProgramHealthPoint Wellness Program
DescriptionProvides wellness opportunities in the form of fitness classes, wellness challenges, speakers, training opportunities and more. These wellness opportunities are available virtually.
Phone Number512-232-1422
DescriptionVirtual visits with doctors anytime, anywhere 24/7 for non-emergency medical and behavioral issues including Primary care, pediatrics, emergency medicine, and family medicine, therapists, psychiatrists, and licensed counselors. Covered by UT Select and Academic Blue, requires no copay.
Phone Number1-800-400-6354
DescriptionA work/life benefit, provided by The University of Texas at Austin, available to all benefits eligible employees and their household members. provides personalized assistance with life's most important issues including childcare and parenting, adult care and aging, and financial and legal concerns.
Phone Number1-855-268-0969
Staff Emergency Fund
ProgramStaff Emergency Fund
DescriptionProvides limited financial assistance when staff are unable to meet immediate, essential expenses because of a temporary hardship related to an emergency.
Phone Number512-471-3366
Faculty Ombuds
ProgramFaculty Ombuds
DescriptionAssists faculty with any work-related difficulty, including interpersonal conflict or misunderstandings, as well as academic or administrative concerns.
Phone Number512-567-1204
Staff Ombuds
ProgramStaff Ombuds
DescriptionAssists staff in navigating interpersonal and group conflicts, communication coaching, and university related concerns.
Phone Number512-471-3825
Conflict Managment and Dispute Resolution Office
ProgramConflict Managment and Dispute Resolution Office
DescriptionAssists staff with formal and informal mediation, coaching, facilitated discussion or principled negotiation. Guides current staff who want to file a complaint through the University Staff Grievance process.
Phone Number512-475-7930
Strategic Workforce Solutions
ProgramStrategic Workforce Solutions
DescriptionConsults with staff in colleges, schools and administrative units regarding performance management, conflict resolution, flexible workplace and staffing strategies, employee morale and satisfaction and departmental effectiveness.
Phone Number512-475-7200
Disability Resources
ProgramDisability Resources
DescriptionThis site gathers disability resources housed within the Division of Campus and Community Engagement and around campus.
Phone Number512-471-3212
Academic Personnel Services
ProgramAcademic Personnel Services
DescriptionProvides members of the university community guidance and support on a number of academic staff and faculty-related topics, such as hiring, leave, and promotion and tenure.
Phone Number512-232-4590
Recreational Sports
ProgramRecreational Sports
DescriptionContinues to offer ways for the campus community to stay physically active through a variety of activities, programs and services. Virtual offerings also available (i.e. recorded workout videos, at-home workout plans).
Phone Number512-471-3116
Well-being in Learning Environments
ProgramWell-being in Learning Environments
DescriptionA project that works with faculty to embed wellness into classrooms.
Phone Number512-471-3515
CMHC presentations for your class or group
ProgramCMHC presentations for your class or group
DescriptionDrop in presentations for your face to face or virtual class on a variety of health and well-being topics.
Phone Number512-471-3515
DescriptionTraining and information for faculty, staff and students to encourage intervention in potentially high-risk situations including students in distress. Go to website to schedule a workshop.
Resources for Mental Health and COVID-19 compiled by the Hogg Foundation for Mental Health
ProgramResources for Mental Health and COVID-19 compiled by the Hogg Foundation for Mental Health
DescriptionThis is a webpage maintained by the Hogg Foundation with links to various mental health resources. Categories include General, Children and Youth, Older Adults, Caregivers, Immediate Response, Clinicians, Webinars & Events.

Community Resources

2-1-1 Texas
Program2-1-1 Texas
DescriptionProvides localized information about resources for paying for paying housing bills, finding food and other essential services.
Phone NumberCall 211
CK-12 and Learn at Home
ProgramCK-12 and Learn at Home
DescriptionOnline resources for homeschooling, during the pandemic.
Phone Number650-353-4619
Capital Area Counseling
ProgramCapital Area Counseling
DescriptionLow cost and sliding scale individual counseling
Phone Number512-302-1000
National Suicide Prevention Lifeline
ProgramNational Suicide Prevention Lifeline
DescriptionThe Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Phone Number800-273-8255
Trans Lifeline
ProgramTrans Lifeline
DescriptionTrans Lifeline is a grassroots hotline offering direct emotional and financial support to trans people in crisis - for the trans community, by the trans community.
Phone Number877-565-8860

Phone: 512-471-3366 
Hours: Monday-Friday 8 a.m. to 5 p.m. Phone line is not answered during the lunch hour of 12 p.m. to 1 p.m. However, sessions can be scheduled during the lunch hour or until 6:00 p.m. upon request.

Crisis (After-Hours Only): 512-471-3399