Welcome to the Employee Assistance Program (EAP)

Open lilly pad flower in the turtle pond
Employee Assistance Program (EAP)
The EAP strives to embrace diversity and cultivate inclusion in all aspects of its operations to best serve all our clients. If there is anything we can do to better serve your needs, please let us know.

Upcoming Events: A Year into the Pandemics: Making Space for Our Changes, Grief, and Growtha six-week series held on Tuesdays from 3p.m.-4:15p.m. beginning on March 16th; Being Well in the Midst of Racial Trauma, a four-week series held on Wednesdays at 4p.m. beginning on March 31st; Tending to Wellness in the Midst of Ongoing Stress, a six-week series held on Mondays from 1p.m. and 2p.m. beginning on April 12th; and Virtual Recharge, on April 13th, 14th, and 15th. 


We at the EAP are grieved and concerned that our Asian, Asian American and Pacific Islander colleagues specifically and the larger BIPOC community continue to suffer from ongoing violence, xenophobia, hate crimes, microaggressions, stereotyping, and racist jokes. We as a department extend our hand and support to say you don’t stand alone. As counselors we are dedicated to our continued learning and unlearning, to speaking up against the violence no matter how subtle it is, and to providing therapeutic spaces to support healing from racial trauma. We are committed to working for the safety and protection of the AAPI and BIPOC communities. As the EAP, we are here, listening and continuing to work to be responsive in collective care.

EAP would like to acknowledge that we are meeting on the Indigenous lands of Turtle Island, the ancestral name for what now is called North America. Moreover, EAP would like to acknowledge the Alabama-Coushatta, Caddo, Carrizo/Comecrudo, Coahuiltecan, Comanche, Kickapoo, Lipan Apache, Tonkawa and Ysleta Del Sur Pueblo, and all the American Indian and Indigenous Peoples and communities who have been or have become a part of these lands and territories in Texas.

You can read more about the acknowledgement at the following link - https://liberalarts.utexas.edu/nais/land-acknowledgement/index.php

Counseling Services

Learn about our counseling services by visiting the counseling services page. HealthPoint Employee Assistance Program (EAP) is currently open and providing services remotely through video and phone counseling. The services offered and the eligibility requirements are the same as in-person counseling provided by EAP. Video counseling appointments are held via Zoom, Microsoft Teams, or telephone. These are easy to use and a secure system for confidential services. University employees who use Office 365 already have access associated with their work email address. When you make a video counseling appointment, you will receive step-by-step instructions. 

At HealthPoint EAP we strive to transform lives to improve personal and organizational effectiveness for the benefit of the entire UT community. We provide behavioral health expertise, promote wellness, and develop solutions to life's challenges.

We do this by providing brief counseling and consultation services, crisis intervention, assessment and referral, educational and training programs, and supervisory consultation. 

The EAP strives to provide an inclusive, supportive environment for all of our clients. If there is anything specific we can do be inclusive and supportive of you, please let us know.

Hours: Monday-Friday 8 a.m. to 5 pm. Phone line is not answered during the lunch hour of 12 p.m. to 1 p.m. However, sessions can be scheduled during the lunch hour or until 6:00 p.m. upon request.
Phone: 512-471-3366
E-mail: eap@austin.utexas.edu

Note: Although your contacts will be kept private, please remember that the confidentiality of email contacts cannot be guaranteed due to the nature of electronic media.

If it is after normal business hours and you are in crisis, you can reach the after-hours counseling service at 512-471-3399 to speak to a crisis counselor. During normal business hours please call our main office at 512-471-3366.