Counseling Services
Learn about our counseling services by visiting the counseling services page. HealthPoint Employee Assistance Program (EAP) is currently open and providing services remotely through video and phone counseling. The services offered and the eligibility requirements are the same as in-person counseling provided by EAP. Video counseling appointments are held via Skype for Business, Zoom or Microsoft Teams. These are easy to use and a secure system for confidential services. University employees who use Office 365 already have access associated with their work email address. When you make a video counseling appointment, you will receive step-by-step instructions.
At HealthPoint EAP we strive to transform lives to improve personal and organizational effectiveness for the benefit of the entire UT community. We provide behavioral health expertise, promote wellness, and develop solutions to life's challenges.
We do this by providing brief counseling and consultation services, crisis intervention, assessment and referral, educational and training programs, and supervisory consultation.
The EAP strives to provide an inclusive, supportive environment for all of our clients. If there is anything specific we can do be inclusive and supportive of you, please let us know.
Hours: 8 a.m. to 5:30 p.m., M-F (open over the lunch hour)
Phone: 512-471-3366
E-mail: eap@austin.utexas.edu
Note: Although your contacts will be kept private, please remember that the confidentiality of email contacts cannot be guaranteed due to the nature of electronic media.
If it is after normal business hours and you are in crisis, you can reach the after-hours counseling service at 512-471-3399 to speak to a crisis counselor. During normal business hours please call our main office at 512-471-3366.
