Welcome to the Employee Assistance Program (EAP)

Open lilly pad flower in the turtle pond
Employee Assistance Program (EAP)
The EAP strives to embrace diversity and cultivate inclusion in all aspects of its operations to best serve all our clients. If there is anything we can do to better serve your needs, please let us know.

The simultaneous crises of the COVID-19 pandemic, economic uncertainty, renewed calls for racial justice and the current election season are crescendoing into high levels of stress, tension, fatigue, fear and overwhelm for many UT employees.

We offer these resources which may be a support to help navigate the spectrum of feelings you are encountering related to the upcoming election. As a gentle reminder, because we’re all unique, the coping strategies that soothe or support a friend or colleague may or may not be what you’re needing. You can try these different approaches to see what options might strengthen or expand practices already in your tool belt.

We also invite you to reach out via email or phone to schedule an appointment to connect with one of our counselors for individual support. Visit the Counseling Services Page.

Counseling Services

Learn about our counseling services by visiting the counseling services page. HealthPoint Employee Assistance Program (EAP) is currently open and providing services remotely through video and phone counseling. The services offered and the eligibility requirements are the same as in-person counseling provided by EAP. Video counseling appointments are held via Skype for Business, Zoom or Microsoft Teams. These are easy to use and a secure system for confidential services. University employees who use Office 365 already have access associated with their work email address. When you make a video counseling appointment, you will receive step-by-step instructions. 

At HealthPoint EAP we strive to transform lives to improve personal and organizational effectiveness for the benefit of the entire UT community. We provide behavioral health expertise, promote wellness, and develop solutions to life's challenges.

We do this by providing brief counseling and consultation services, crisis intervention, assessment and referral, educational and training programs, and supervisory consultation. 

The EAP strives to provide an inclusive, supportive environment for all of our clients. If there is anything specific we can do be inclusive and supportive of you, please let us know.

Hours: 8 a.m. to 5:30 p.m., M-F (open over the lunch hour)
Phone: 512-471-3366
E-mail: eap@austin.utexas.edu

Note: Although your contacts will be kept private, please remember that the confidentiality of email contacts cannot be guaranteed due to the nature of electronic media.

If it is after normal business hours and you are in crisis, you can reach the after-hours counseling service at 512-471-3399 to speak to a crisis counselor. During normal business hours please call our main office at 512-471-3366.