EAP is Here for You

April 19, 2024
We're here for you

In light of the recent announcements regarding the closure of programs and activities of the Division of Campus and Community Engagement (DCCE) and other organizational changes and losses, we, the HealthPoint Employee Assistance Program (EAP) at UT Austin, want to extend care and support to our Longhorn community.


Our EAP offers free and confidential short-term individual and group counseling, managerial consultations, and referrals to off campus, longer-term counselors. It’s important to note that EAP counseling sessions are covered by HIPAA confidentiality, ensuring your privacy is protected.* Our services are available to all UT staff, faculty, retirees, and an employee’s adult dependents (age 18-years-old and older) covered on UT Select insurance.  


The changes and losses affect our entire community of staff, faculty, and students. If you are feeling distress, isolation, collective grief, fear, uncertainty and/or survivor’s guilt, our EAP counselors provide a confidential space to process these emotions. Additionally, we offer managerial consultations for supervisors seeking support for their work groups. 


You can learn more about our EAP counselors and their areas of expertise on our website: https://eap.utexas.edu/counseling/our-counselors Clients can request to meet with a specific counselor, though availability may vary. Our Administrative Associate, Jillian, can assist in finding the best option for you.  


We understand that practical matters may currently take precedence such as job searches, childcare arrangements, supporting students, and end-of-semester responsibilities. Please know it’s normal to compartmentalize emotions for now, and that the EAP is here to support you now and in the future. 


If you would like to schedule an appointment or have any questions, reach out to our main EAP email eap@austin.utexas.edu or via phone 512-471-3366. 


We’re here for you. Please don’t hesitate to reach out. 


*The exceptions to confidentiality are that if we are told that a minor, an elderly person, or a person with disabilities is experiencing hurt or neglect, then by law we must get support for that person.